1. About this policy
This Privacy Policy explains how Sweeyam Life handles personal information when you visit our website, contact us, join our mailing list or interact with our digital channels.
2. Information we may collect
- Your name, email address, telephone number and message contents.
- Information you provide about customer, partner, supplier, artisan, investor or other enquiries.
- Basic technical information generated by hosting and security systems, including IP address, browser, device, access time and requested pages.
- Subscription preferences if you join the Sweeyam Circle or another mailing list.
3. How we use information
- Respond to enquiries and communicate with you.
- Manage relationships with customers, partners, suppliers, artisans, investors and other stakeholders.
- Send updates you have requested.
- Operate, secure and improve our website and digital services.
- Meet legal, regulatory, accounting or security obligations.
4. Cookies and analytics
Our current website may use essential technical functions required for secure delivery. If we introduce analytics, advertising cookies or other non-essential tracking technologies, we will update this policy and provide consent controls where required.
5. Sharing of information
We do not sell personal information. We may share limited information with trusted service providers that support website hosting, communications, security or business operations, subject to appropriate confidentiality and data-protection obligations. We may also disclose information where required by law.
6. Third-party platforms
Our website links to Instagram, Facebook, YouTube, LinkedIn, Pinterest and WhatsApp. Those platforms process information under their own privacy policies.
7. Data retention and security
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected. We use reasonable safeguards, although no internet-based system can be guaranteed to be completely secure.
8. Your choices and rights
You may request correction, updating or deletion of personal information you have provided, subject to applicable law and legitimate retention requirements. You may withdraw your consent or unsubscribe from marketing communications at any time. If you believe your data protection rights have been violated, you have the right to nominate an individual to act on your behalf and the right to file a formal complaint with the Data Protection Board of India.
9. Children's privacy
Our website is intended for a general audience and is not designed to knowingly collect personal information from children.
10. Changes to this policy
We may update this policy as our website, services or legal obligations evolve. The latest version will be published on this page.
11. Contact us
For privacy questions, data requests, or to register a formal grievance, please contact our designated Grievance Officer. We will acknowledge and respond to all grievances within the timelines prescribed by applicable Indian law. Email compliance@sweeyamlife.co.in.